about us

An expert IT partner with a personable approach

Let TechSupport Group be your whole IT Department - or or just the IT admin, project manager, or CTO you need.

Years of experience

Founded in 2004, we bring the experience, expertise and resources needed to act as your entire IT department — or to support your in-house IT team with everything they need to keep your systems running seamlessly.

Dependable IT support

Our IT service desk is powered by friendly professionals who love fixing our clients techy issues, no matter how complex or straight forward they are. We don’t let our clients down and grow our business through their recommendations.

Security front and centre

Whatever the service or solution, we design, manage, and configure IT with cybersecurity as our top priority. From protecting sensitive data and ensuring compliance to reducing risks and downtime, we give our clients peace of mind that their IT systems are secure.

Beyond the day-to-day

Complex IT projects are delivered on time and on budget byour expert team of engineers and project managers. From cloud migrations and infrastructure upgrades to cybersecurity enhancements and new system rollouts, we have the experience to keep projects running smoothly.

Meet the leadership team

Ben Waterton profile picture
Ben Waterton
Managing Director
Martin - A member of the Tech Support Group team
Martin McCarthy
Help Desk  Manager  
Tom - A member of the Tech Support Group team
Tom Mead
Service Delivery Manager
Arran - A member of the Tech Support Group team
Arran Shorter
Head of Technology
Nigel - A member of the Tech Support Group team
Nigel Guttridge
Head of Project Management
Team at the top of a summit - Photo by Natalie Pedigo on Unsplash

We’ve built a culture where people feel supported, valued, and motivated to bring their best every day.

Every Month, we take time out together — whether it’s 10 pin bowling, crazy golf, 5 aside football, or simply having a drinks together to celebrate our successes. It’s our way of recognising the hard work, dedication, and spirit that make our team so special.

Our core values  

Honesty

Clear, honest communication and no jargon, no hidden surprises, just great IT support from a company you can trust.

Value

IT support should deliver more than it costs and that’s why we always focus on cost, effective solutions and service.

Partnership

Our goal is straightforward: to help our clients thrive and grow with the right IT support in place.

Our certifications & accreditations