Pub Group Operator

An acclaimed premium gastro pub and hotel company, operating five pubs in Central London and one hotel and pub in the Cotswolds.

When TSG took on the IT support for the group in March 2024 they were running three pubs with three different IT setups. They needed an IT partner to improve and consolidate their existing IT setup and to prepare them for exciting future expansion plans.

Key Project: IT Consolidation and Modernisation

First we set about migrating the pubs to a single setup with common network infrastructure and fast new Internet connections for each site. We conducted a project to migrate them from three separate Google Workspace tenants on to a single M365 tenant and helped move the EPOS system to Lightspeed at all their sites. Additionally, we consolidated the telephone system at the three original sites.

During this first year they added 3 more pubs/restaurants to their portfolio, and we helped with the design and install phase of the IT and EPoS systems at each site. They now have a modern, secure and cost-effectiveIT system ready for future expansion.

“I had worked with Tech Support Group at other hospitality businesses in the past and when I started here I knew I could ask them to help us prepare for our planned expansion. They haven’t let us down”

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See how we helped some of our clients.  

FINANCE

Private equity

Providing an outsourced IT department and cyber security consultancy to enable the client to engage in high value transactions with insurance companies in the city of London.

AGRICULTURE

Winemaker

Internet connectivity, wi-fi networking, cloud systems and telecommunications for a prestigious English wine producer based in the heart of the Kent countryside.

A table set for a meal in a pub.
HOSPITALITY

Pub group operator

Migration of acquired businesses onto a single IT setup with common network infrastructure, EPoS systems and utilising hosted telephony to provide a central reservations team.

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EDUCATION

Nursery schools

M365 for email and file storage, cyber security consultancy, Internet connectivity and telephony, supply of computer hardware and help desk support for a South London nursery school with 4 sites.

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MEDIA

Political publisher

Creation of a new business after a project to hive down various media, events, and training brands from a bigger group of business, to run on an independent cloud-based IT system.

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