One of the UK’s most prestigious winemakers, with vineyards in Kent and West Sussex. Renowned for producing award-winning English sparkling wines, they combine traditional craftsmanship with modern innovation.

Since 2016, Tech Support Group has acted as their outsourced IT department, delivering day-to-day IT support and cloud services, including Microsoft 365 and hosted VoIP telephony, as well as strategic consultancy and project support to align technology with business growth.

Key project: Connectivity for the Visitor Centre

When planning a new visitor centre at their Kent vineyard, reliable, high-speed internet was essential. The rural location presented challenges, but TSG identified the most cost-effective way to install a dedicated fibre leased line, requiring over 10km of fibre cabling from the nearest exchange.With the internet in place, we deployed a state-of-the-art Wi-Fi system that delivers city-centre internet speeds in the heart of the countryside.

This solution allows visitors to instantly share their experiences on social media, staff to work productively with reliable connectivity, as well as deliver a seamless digital experience to match their premium brand.

“We would highly recommend Tech Support Group, they are a pleasure to work with and have been able to find cost-effective IT solutions to difficult problems.”

Chief Financial Officer

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See how we helped some of our clients.  

FINANCE

Private equity

Providing an outsourced IT department and cyber security consultancy to enable the client to engage in high value transactions with insurance companies in the city of London.

AGRICULTURE

Winemaker

Internet connectivity, wi-fi networking, cloud systems and telecommunications for a prestigious English wine producer based in the heart of the Kent countryside.

A table set for a meal in a pub.
HOSPITALITY

Pub group operator

Migration of acquired businesses onto a single IT setup with common network infrastructure, EPoS systems and utilising hosted telephony to provide a central reservations team.

Image of school nursery classroom
EDUCATION

Nursery schools

M365 for email and file storage, cyber security consultancy, Internet connectivity and telephony, supply of computer hardware and help desk support for a South London nursery school with 4 sites.

View of the Houses of Parliament in London
MEDIA

Political publisher

Creation of a new business after a project to hive down various media, events, and training brands from a bigger group of business, to run on an independent cloud-based IT system.

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